Privacy Policy

1. Who we are

This policy covers J. Randle Law, PLLC, a Florida professional limited liability company led by James Randle, Esq. (“the firm,” “we,” or “us”). It applies to the website at www.jrandlelaw.com and all of its pages, forms, free guides, and event sign ups (the “Site”).

We are a virtual law practice. Our mailing address is PO Box 840313, Pembroke Pines, FL 33084. We do not have a walk-in office.

2. What we collect

Information you give us

• Contact form. Your name, email address, phone number (optional), the type of legal help you need, and your message.
• Free guides and webinar sign ups. Your name, email address, and phone number. These forms also have two optional boxes you can check to agree to text messages: one for messages about your request, and one for marketing messages such as legal updates and event invitations.
• Email and phone calls. Whatever you choose to tell us when you write or call.

Information collected automatically

• Server logs. Like most websites, our web host records basic technical details for each visit, such as your IP address, browser type, the page you asked for, and the time. These logs are used for security and to fix problems.
• Fonts. Our pages load fonts from Google Fonts. To deliver them, Google receives your IP address and browser details. Google Fonts does not set cookies.
• Embedded forms and calendar. The guide and webinar forms and the consultation calendar are run by our customer relationship management and email platform. That platform receives what you type into the form, plus basic technical details, and may use a short-lived security cookie to block spam. See our Cookie Policy.
• Google Analytics, only with your permission. If you click “Accept All” or turn on analytics in Cookie preferences, Google Analytics records how you use the Site: the pages you view, the buttons you click, whether a form was sent, how you found us (for example a search engine or one of our emails), and your general area, device, and browser. It uses a random ID stored in a cookie, not your name. We never send your name, email, phone number, or message to Google Analytics. Google’s advertising features and “Google signals” are turned off.

We do not use advertising pixels, session recording, or heat map tools on this Site.

Information we ask you not to send

Please do not send Social Security numbers, bank or card numbers, medical records, or confidential details about your legal matter through a website form, a text message, or regular email. If we agree to represent you, we will tell you how to share that kind of information safely.

3. How we use it

• To answer your question and decide whether the firm can help with your matter.
• To send the free guide you asked for, or your webinar link and reminders.
• To send a short series of follow-up emails about the topic you chose. Every email has an unsubscribe link.
• To send text messages, but only if you checked a box agreeing to them (see section 4).
• To run, protect, and fix the Site, and to block spam and abuse.
• If you allow analytics, to understand in summary form which pages and guides are helpful and how to improve the Site.
• To meet our legal and professional duties, including the Rules Regulating The Florida Bar.

We do not use your information for automated decisions about you, and we do not use it for third-party advertising.

4. Text messages

If you check a text message box on one of our forms, we may text the phone number you gave us. One box covers messages about your request, such as your guide or webinar reminders. The other covers marketing messages, such as legal updates and event invitations. Checking either box is optional, and you do not need to agree to texts to get a guide, register for a webinar, or hire the firm.

Message frequency varies, and message and data rates may apply. Text HELP for help. Reply STOP at any time to stop receiving texts. After you reply STOP, we will send one message to confirm, and then no more texts unless you sign up again.

We do not share or sell your mobile phone number or your text message opt-in consent with third parties or affiliates for their marketing or promotional purposes. Text message opt-in data and consent are excluded from every kind of sharing described in this policy. The only companies that handle your mobile number are the service providers that send the messages you asked for on our behalf.

5. Who we share it with

We do not sell personal information, and we do not share it for targeted advertising. We share it only with the service providers that help us run this Site and talk with you. They may use it only to provide their services to us:

• Hostinger: hosts this website and keeps the server logs described above.
• Brevo: delivers the messages you send through our contact form to the firm’s inbox. Contact form messages are not stored in a database on our website.
• Our customer relationship management and email platform: stores the details you enter in our contact form, guide and webinar forms, and consultation calendar, and sends our follow-up emails, appointment reminders, and any text messages you agreed to.
• Google Analytics (Google LLC): only if you allow analytics, receives the usage details described in section 2. It does not receive your name, email, phone number, or message.
• Our online meeting service: if you join a webinar, the service that hosts it receives the name and email you use to join.
• Google Fonts: delivers the fonts on our pages, as described above.

We may also share information when the law requires it, such as to answer a subpoena or court order, to protect the rights or safety of the firm or others, or as part of a transfer of the firm’s practice as allowed by the Rules Regulating The Florida Bar.

6. Cookies

We use one essential cookie to remember your cookie choice. The embedded forms may set one short-lived security cookie and save a small setting in your browser so the form displays correctly. Google Analytics cookies load only if you allow them in our cookie banner. We do not use advertising cookies. If your browser sends a Global Privacy Control signal, we treat it as a “no” to analytics. You can change your choice at any time with Cookie preferences. Our Cookie Policy lists every cookie.

7. How long we keep it

• Inquiries from people who do not become clients: as long as we need to answer you and check for conflicts of interest, and as required by law and Florida Bar rules.
• Client files: for the period required by Florida Bar rules and other law after your matter ends.
• Guide and webinar sign ups: until you unsubscribe or ask us to delete your information, unless we must keep it longer by law.
• Server logs: for a limited time set by our hosting provider, for security and troubleshooting.
• Google Analytics data: visit details tied to the random cookie ID are kept for 2 months, then Google deletes them. Summary reports, such as page view counts, do not identify anyone and may be kept longer. Your cookie choice is kept for 12 months.

8. Your choices and rights

• Emails: click “unsubscribe” in any follow-up email.
• Texts: reply STOP to any text message.
• Analytics: click Cookie preferences at the bottom of any page to turn Google Analytics on or off.
• Your information: you can ask us to show you, correct, or delete the personal information we hold about you. Email info@jrandlelaw.com with enough detail for us to find your record. We may need to confirm your identity first.

Depending on where you live, you may have other privacy rights under your state’s law. We will answer any request within the time the law requires. Some information, such as client files, we may have to keep even if you ask us to delete it, because the law or Florida Bar rules require it. We will tell you if that applies.

9. No attorney-client relationship

Using this Site, filling out a form, signing up for a guide or webinar, or sending us an email or text does not create an attorney-client relationship. It also does not make what you send privileged or confidential. You become a client only after the firm checks for conflicts of interest and you and the firm sign a written agreement. Until then, please do not send confidential or time-sensitive information through this Site.

10. Security

We use reasonable safeguards to protect your information, including encrypted (HTTPS) connections for every page and form on this Site. No website, email, or text message is completely secure, so we cannot promise that information sent over the internet will never be seen by others. Regular email and text messages are not secure ways to send confidential information.

11. Children

This Site is meant for adults looking for legal help. We do not knowingly collect personal information from anyone under 18. If you believe a child has sent us information, please contact us and we will delete it.

12. Visitors outside the U.S.

The firm is based in Florida and serves clients in Florida. If you visit from another country, your information will be sent to and kept in the United States, where privacy laws may be different from those where you live. If you are in the European Economic Area or the United Kingdom, we use your information to answer the requests you make (to take steps at your request), for our legitimate interest in running and protecting the Site, to meet legal duties, and, for text messages, with your consent, which you can withdraw at any time.

13. Changes to this policy

We may update this policy from time to time. When we do, we will change the “Last updated” date at the top of this page. If we make a big change to how we use your information, we will also change the “Effective” date and, where the law requires, let you know in another way.

14. Contact us

Questions about this policy or your information? Contact us:

This Privacy Policy describes our practices as of the effective date. It is general information, not legal advice, and reading it does not create an attorney-client relationship. See also our Terms of Use, Cookie Policy, and Accessibility Statement.